Tuesday, August 25, 2009

Enterprise 2.0 Frameworks

My prior post defined Enterprise 2.0 and provided examples of different definitions. However, always underlying these perspectives are usually some key frameworks that help organizations to make sense of Enterprise 2.0 (web 2.0 approaches in the enterprise).


Harvard Professor Andrew McAffee says that Web 2.0 technologies are likely to have their biggest impact inside companies. He developed a framework called SLATES which stands for S(Search), L (Links), A (Authorship), T (Tags) E (Extensions), S (Signals).

The combined use of SLATES allows an enterprise to have an effective collaboration for generating effective Search and discovery outcomes.

Organizations use Links to connect information together into a meaningful information ecosystem using the model of the Web;

Proving low barrier social tools for public Authorship of enterprise content;

Tags are used to let users create emergent organizational structure;

Extensions allows users to spontaneously provide intelligenct content suggestions similar to Amazon's recommendation system, and:

Signals let users know when enterprise information they care about has been published or updates, such as when a Corporate RSS Feed or interest changes.


Another well known framework which expands upon SLATES dubbed by Dion Hinchcliffe used FLATNESSES as a fraemwork for F: Freeform, L: Links, A Authorship, T: Tagging, N: Network Oriented, S: Search, S: Social, E: Emergence, and S: Signals.

The basic premises of this framework is that to be considered a relevant 2.0 tool, a blog, or a wiki or a webcast, etc., must directly or partially intersect with one of more the FLATNESSES. For more information see: http://blogs.zdnet.com/Hinchcliffe/?p=143.


A 2007 Burton Group report identified four elements of ensuring successful implementation of E2.0 into the enterprise. The following are very short summaries of the four key points.

Personal Value: The system must support and encourage use by individuals for their own personal reasons
Emergent: Must be informal and allow for serendipity.
Communal: Must avoid individual ownership and foster sharing and relationship building.
Platform Centric: open platforms that encourage the aggregation of data.


Carol said...

Yup Perspectives are usually some key frameworks that help organizations to make sense of Enterprise i agree to this point..

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Dr. Cindy Gordon said...

Carol thanks for taking the time to comment on these blogs entries. Appreciated.

Dr. Cindy Gordon said...

Thanks Carol

Stu said...

Interesting perspectives as always!!

Stewart Higgins
Intranet Expert
Intranet Software

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